◆ Legal ◆
Privacy Policy
At Cranstoun Court Jewellers, your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe. We believe in transparency — the same honest, straightforward approach we bring to every customer interaction in our store.
Information We Collect
We collect information you provide directly to us, including your name, mailing address, email address, and phone number when you make a purchase, request a repair, or contact us. We may also collect information automatically through our website, including pages visited and general location data.
How We Use Your Information
We use the information we collect to process transactions and provide our services, send you service-related notifications (such as repair completion notices), send occasional marketing communications with your consent, respond to your questions and requests, and improve our website and services.
SMS / Text Message Communications
By providing your mobile phone number and opting in, you consent to receive SMS text messages from Cranstoun Court Jewellers at (623) 288-0893. These messages may include service notifications, review requests, and occasional promotions. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or call us at 623-584-1546.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Customer transaction records are retained in accordance with applicable business and tax regulations.
Cookies and Website Analytics
Our website uses cookies and similar tracking technologies, including Google Analytics, to understand how visitors use our site. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.
Your Choices
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send. You may opt out of SMS messages by replying STOP. To request access to, correction of, or deletion of your personal information, please contact us using the information below.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
Cranstoun Court Jewellers
13545 W Camino Del Sol, Sundome Plaza
Sun City West, AZ 85375
Phone: 623-584-1546
Website: cranstouncourt.com